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FAQ - FREQUENTLY ASKED QUESTIONS
Reporting an Accident, Safety Incident or Citation
Ride Cost Calculation
Taking Rides to and From the Airport
Cancellation Policy for Passengers
Lost & Found
Request or Cancel a ride
ACCOUNT
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My email or phone number is in use
I`m not receiving emails from PickmeApp
USING PICKMEAPP
Your PickmeApp Account
Request or Cancel a Ride
During & After a Ride
Paying for Rides
Support & Troubleshooting
PAYMENT
Choosing a payment method
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I was charged incorrectly
Identify an unknown charge
About recurring charges
Payment options
POLICIES & OTHER INFO
Anti-Discrimination
Trust & Safety
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Terms of Use & Legal
PROMOTIONS & REWARDS
Refer New Passengers to Receive Free Rides
AIRPORT INFORMATION
Taking Rides to an from the airport
Additional services
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If you have any questions regarding your account
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Frequently Asked Questions
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